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Author Index >Ya Lan WANG

  • Graduate Institute of Management, School of Management, National Taiwan University of Science and Technology, Taipei
  • Country: Taiwan, R.O.C
  • E-mail: carol_yl_wang[at]yahoo[dot]com[dot]tw

Ya Lan WANG received her Executive MBA degree from National Taiwan University of Science and Technology (NTUST), Taiwan, in 2013. She is currently a Ph.D. student of School of Management at NTUST. Ya Lan has over 20 years of experience in corporate train-ing and 6 years of experience in sales and marketing. She has conducted corporate training for many fortune-100 companies in both China and Taiwan since 2002. Her professional and re-search interests include: creative thinking, corporate training, customer service, selling skills, and service quality.

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Vol. 21, no.1, March 2017

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